Text Message Terms

What you are agreeing to

When you check the box on our booking form, or tell us on the phone that texting is fine, you are agreeing to receive text messages from us about your job: confirming the appointment, telling you when the crew is on the way, sending the estimate or the invoice, and following up afterward.

Seasonal reminders and offers are a separate checkbox. You can say no to those and still get everything about your job. We do not bundle the two.

How often

Message frequency varies with the job. We do not send daily messages and we do not text outside 8 am to 8 pm Eastern except for an emergency you have called us about.

How to stop

Reply STOP to any message and we stop immediately. Reply HELP for help, or call us. Stopping texts does not cancel your job, and somebody will call you instead.

Cost

We do not charge for messages. Your mobile carrier's standard message and data rates may apply, and that is between you and them.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

We never share your mobile number or your consent to be texted with anybody else for their marketing. See the privacy notice.